Parcel Tracking with QR Code in Transport Managment Software

10-01-2026

Reduce tracking calls and give customers real-time shipment visibility with QR code based parcel tracking in eCount TMS.

Tired of Daily Calls Asking Where Is My Shipment

Every transport business faces the same challenge every day. Customers keep calling to ask where their parcel has reached, whether the material is in transit, or when delivery will happen. These calls consume valuable time for operators and branch staff.

The real problem is not customer follow-up. The real problem is the lack of simple and clear shipment visibility.

What Is QR Code Parcel Tracking in eCount TMS

eCount TMS introduces QR code based parcel tracking printed directly on the booking receipt, LR, or GR. Each QR code is linked to a specific shipment.

When a customer scans the QR code using a mobile phone, shipment details open instantly without login or app installation.

What Customers Can See After Scanning the QR Code

Current shipment status
Hub or branch where the material has reached
Transit or delivery stage
Driver contact number if enabled
POD upload status after delivery

This gives customers full visibility and removes the need to call your office repeatedly.

Hub Wise Material Movement Tracking

Transport operations involve multiple hubs and branches. With eCount TMS, customers can view hub wise material movement such as:

Material received at origin hub
Material dispatched from hub
Material reached destination hub
Material out for delivery

This clarity builds trust and improves the professional image of your transport business.

Optional Driver Details Visibility

eCount TMS allows full control over what information is shown to customers. Based on your business policy, you may allow or restrict driver name, contact number, or vehicle details.

This ensures both transparency and security as per your operational needs.

POD Upload and Delivery Confirmation

After delivery, the system supports POD upload in image or document format. Once uploaded, the delivery status is updated automatically.

Customers can view the POD using the same QR code. No more calls for proof of delivery.

How QR Tracking Reduces Daily Follow-Up Calls

When customers track shipments themselves:

Operators receive fewer tracking calls
Branch staff focus on real operations
Drivers face fewer interruptions
Customer satisfaction improves

Part of a Complete Transport ERP Solution

QR code tracking in eCount TMS works as part of a complete transport ERP system. It connects booking, billing, fleet management, accounting, GST, and reporting into one platform.

The system is regularly upgraded to match changing transport and logistics requirements.

Watch How QR Code Parcel Tracking Works

We have created a short video to explain how QR code parcel tracking works inside eCount TMS. The video shows how customers scan the QR code and track their shipment in real time.

👉 Watch the demo video:
https://www.youtube.com/shorts/7394Gci-g0U

If your team is tired of answering the same shipment tracking questions every day, it is time to upgrade your transport system.

QR code based parcel tracking in eCount TMS gives customers control, reduces follow-up calls, and frees your staff to focus on real work.

Smarter tracking leads to smoother logistics and happier customers.

Try eCount TMS today and experience smarter parcel tracking.